Last Updated: 20 July 2025
At Stevenage FC Supporters Association ("we," "our," or "the Association"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with the Association.
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, postal address, phone number, and membership ID (if applicable).
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, including pages viewed, links clicked, and other actions taken on the site.
- Marketing and Communication Data: Your preferences for receiving marketing communications from us and your communication preferences.
We collect information in several ways:
- Direct interactions: You provide personal information when you fill out forms on our website, subscribe to our newsletter, register as a member, make donations, or participate in surveys or competitions.
- Automated technologies: As you interact with our website, we may automatically collect technical data through the use of cookies and similar technologies.
- Third parties: We may receive personal data from third-party services, such as payment processors, event registration platforms, or social media platforms.
We use your personal information for the following purposes:
- Membership management: To manage and process your membership with the Stevenage FC Supporters Association.
- Communication: To send you information related to your membership, events, newsletters, or other information you have requested.
- Marketing: To keep you informed about news, events, promotions, and offers related to the Association. You can opt out of marketing communications at any time.
- Improving our services: To analyze usage data and improve the functionality of our website and the services we offer.
- Security: To ensure the safety and security of our website, including detecting and preventing fraud or unauthorized activity.
We do not sell or rent your personal information to third parties. We may share your information with the following parties under certain circumstances:
- Service providers: We may share your personal data with trusted service providers (e.g., website hosting, email marketing services, payment processors) to help us run the Association efficiently.
- Legal obligations: We may disclose your personal data if required by law, court order, or government regulation.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
Our website uses cookies to collect information about your browsing activity. Cookies help us enhance your experience by:
- Remembering your preferences.
- Analyzing how you use our website.
- Delivering targeted advertising (if applicable).
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website.
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. While we take every reasonable precaution, no internet-based service is completely secure, and we cannot guarantee the absolute security of your information.
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data when it is no longer necessary for the purposes it was collected.
- Objection: You can object to the processing of your personal data for marketing purposes or when it is based on legitimate interests.
- Portability: You can request the transfer of your personal data to you or another service provider in a structured, commonly used format.
To exercise your rights, please contact us at **[Contact Email]**. We will respond to your request within the applicable legal timeframe.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party site you visit.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website. Please check back regularly to stay informed.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Stevenage FC Supporters Association
Lamex Stadium, Broadhall Way, Stevenage SG2 8RH
contact@sfcsa.co.uk